An Introduction to Mediation

Will Chalmers • Oct 17, 2023

What is Mediation and how does it work?

What is Mediation?

Mediation is a neutral and impartial form of resolution. It is provided by a professional Mediator who has been trained to help the parties work through conflict and towards an agreement. See our information about conflict here.


How does Mediation work?

Mediation empowers you to make lasting decisions and agree outcomes that work for you. Your Mediator will remain impartial and facilitate your conversation to help you work towards agreement. This is an ideal form of dispute resolution for matters where the people involved want to retain an ongoing relationship, avoid court, and keep the dispute and outcomes strictly confidential.



Exploring issues and fact finding with your Mediator

Your Mediator will work with you to find out what the issues are and what everyone's intentions are for moving forward. Each person will have an initial call with your Mediator, which may be up to 30 minutes in length. Everyone will need to agree to proceed before the mediation session can be arranged. Read more on our dedicated page about mediation


Need help with your conflict or dispute? Contact our team on 03300 431 757 or by email via help@disputeresolutionagency.com. Alternatively, find a professional Mediator for your needs using our database.

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