Workplace conflict support for your business

What is RAP?

RAP (Resolution Assistance Programme) is a support service for employees and co-workers to access advice and guidance to help them deal with conflict and grievances in the workplace. It is provided by experts in the field of dispute resolution and who have extensive HR and management experience. 

We provide your workforce with remote advice about how to deal with conflict and issues in the workplace.

All our Resolution Advisors are CIPD qualified or Lawyers/HR professionals wil extensive experience and practice as Mediators and/or Conflict Coaches.

01 Accessing the service

If your employer has registered with us, you can access advisory services to help you navigate resolving your workplace conflict.

Check whether they have registered by searching for your company in the drop down. If they are not listed, you can invite them to register and we can provide them with the credentials to get signed up. Standard registration is FREE and so there shouldn't be any reason to not sign up.

If you need help, please speak to our team and we will talk through your options.

02 costs

The RAP service is free for you to use. You can speak to one of our advisors about your workplace conflict and we will help you identify pathways and options to achieve resolution.

If you need intervention or formal support, this cost will need to be authorised and paid by your employer.

Services you can access include: Mediation, Conflict Coaching, Tribunal and Grievance support, legal advice and guidance, HR consultancy and other advisory services to help you with your situation.

03 next steps

Start resolving your issues by completing the online form below. We'll help you set up an appointment to speak to one of our advisors.

Once you have received your advice, you can decide how you want to proceed with resolving your conflict.